| * Raising Awareness |
| * Understanding Communication Dynamics |
| * Working with Body Language |
| * Dealing with Assumptions |
| * Working with Differing Points of View |
| * Understanding Patterns, Habits and Beliefs |
| * Developing Great Listening and Responding Skills |
| * Developing Individual Strengths and Qualities |
| * Understanding Active vs Passive Choosing |
| * Using Positive Reinforcement |
| * Managing Conflict |
| * Being More In Charge |
| * Gaining Confidence |